Refund
Policy

1. Overview

At TT GLOBAL IT, we are committed to providing high-quality services and products. This Refund Policy outlines the terms and conditions under which refunds may be granted for our services, including software products, internships, and training programs.

Please review this policy carefully before making any payments. By purchasing or enrolling in our services, you agree to the terms of this Refund Policy.

2. Eligibility

Refund eligibility is determined on a case-by-case basis. In general, refund requests may be considered under the following circumstances:

• Cancellation of a service or product by TT GLOBAL IT
• Technical issues that prevent access to purchased services
• Duplicate payment or billing errors
• Requests made within the specified cancellation period (if applicable)

Refunds are not automatically granted and require a formal request to be submitted and reviewed by our team.

3. Refund Process

To request a refund, please follow these steps:

1. 1 Submit a written refund request to info@ttglobalit.in with your order details and reason for the request
2. 2 Our support team will acknowledge receipt within 2-3 business days
3. 3 Your request will be reviewed and you will be notified of the decision within 7-10 business days
4. 4 If approved, the refund will be processed through the original payment method

4. Timeline

Refund requests must be submitted within 7 days of the original purchase date to be considered for a full refund. Requests made after this period may be evaluated at our discretion and may be subject to partial refund or store credit.

Once a refund is approved, the amount will be credited back to your original payment method within 10-15 business days, depending on your financial institution's processing times.

5. Exceptions

The following are generally not eligible for refunds:

• Services that have been fully delivered or consumed
• Custom software development projects that have been initiated
• Internship or training programs that are more than 25% complete
• Change of mind or personal circumstances (at our discretion)
• Services purchased through unauthorized third-party resellers

We reserve the right to make exceptions to this policy in extraordinary circumstances at our sole discretion.